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The following information is required when submitting a Service Request for NiceLink

When clicking on "Check System" in the properties window, a new window pops up showing the error message: "Error retrieving internal information"

NiceLink 8 installs in a new folder location: /Program Files/CommonFiles/Tango04. The installer copies and pastes all your Tango/04 common files from the old location (System32/Syswow64) into the new location. If you install an application with an older version of NiceLink it will install to the old location. And you will temporarily have two installations of NiceLink. This can be fixed by reinstalling NiceLink 8. The best fix however is to cancel the installation of NiceLink 5.0 during the installation of the application.