General description

Applications Agent writes Windows Eventlog messages depending on how the product has been configured. By default, Applications Agent use Event ID number 4100 to record Eventlog entries but it is not neccesary to use that number, hence, the number could be manually configured for every monitor independently.
If the Applications Agent product is not registered as a valid application, Windows Eventlog will not recognize its events correctly, so the following kind of messages could be found:

Conclusion / Solution / Recommendation / Advice

Follow the steps below to solve the problem:

  1. Go to Applications Agent installation folder (by default C:\Program Files\Tango04\Applications Agent\)
  2. Find a file called RegEventLog.exe
  3. Run the RegEventLog file

Windows Eventlog should recognize Applications Agent now, so the messages will be correctly formatted. The image below show the same message after running RegEventLog.exe binary file.

Additional information

Additional information

The binary file "RegEventLog" writes a registry entry in the following key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\Applications Agent" with the information required by the Operating System to properly display Applications Agent messages.

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Last Modified On: October 23, 2018