Problem description / Issue description

When you try to start the SmartConsole Web Client, you can get this error:


Last Errors

Could not initialize Hydra settings

Object reference not set to an instance of an object. ::

Stack Trace

at Hydra.Management.Settings.Initialize() at Hydra.Management.HydraWebClient.Initialize() at Hydra.Web.Global.Application_Start(Object sender, EventArgs e).


Because of the way WebClient works, Hydra.config can become corrupted if the process falls abruptly or if someone restart IIS at the same time the Hydra.config is updated.


1) Stop the Internet Information Services (you can do it by issuing the command: "iisreset -stop"
2) Replace the file ..\SmartConsole WebClient\Config\Hydra.config with the one that is zipped in this one.
3) Start the IIS again: "iisreset -start"


Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: October 24, 2018