When posting an issue please include the following information:

  1. Version of Automate or Automate Enterprise (e.g. v11.0.6.11, v10.7.0.3, v9.0.5.4).
  2. Version of Windows (e.g. Windows 7 x64, Windows 2012 R2 x64, Windows 8 x86).
  3. Error Messages from AutoMate or AutoMate Enterprise and Event Viewer.
  4. Reproduction Instructions.
  5. Task Steps (if applicable).

In This Section

  • General

    Announcements, comments and questions that are not intended for Automate technical support. Please do not post technical support questions here.
  • Error Messages

    Error messages generated from Automate, including task/workflow errors.
  • Install

    Install, uninstall, and upgrade questions and/or issues.
  • Migration, Import, Export

    Migration questions from one version or one machine to another.
  • Triggers, Conditions

    Configuration and best practice questions for triggers/conditions.
  • Tasks, Workflows

    Configuration and best practice questions for tasks/workflows.
  • Logon, Unlock

    Questions about logon/unlock, event monitor and best practices.