Posted Thu, 05 Nov 2020 00:20:22 GMT by Hervey Graham

Autmate 9 Version: 9.0.5.4

Windows Server 2008 R2 Standard SP1

Tasks keep stopping with the following event:

 

Faulting application name: AMTask.exe, version: 9.0.5.4, time stamp: 0x00000000
Faulting module name: mswsock.dll, version: 6.1.7601.23451, time stamp: 0x57334da8
Exception code: 0xc0000005
Fault offset: 0x00001698
Faulting process id: 0xc5c
Faulting application start time: 0x01d6b303570120c4
Faulting application path: C:\Program Files (x86)\AutoMate 9\AMTask.exe
Faulting module path: C:\Windows\system32\mswsock.dll
Report Id: 970e1cb6-1ef6-11eb-abd5-00155d15cc20

 

Posted Tue, 10 Nov 2020 17:27:45 GMT by Alex Escalante

Hello,

AMTask.exe is the process that runs when a task runs. So this looks like a task is crashing for some reason. Do you know which task is crashing in this manner? Based on the time of the error, which tasks run that may have failed?

 

Posted Tue, 10 Nov 2020 22:31:28 GMT by Hervey Graham

Many task are stopping.  It seems to be when trying to get mail from a mail server.

 

Here is the log for the task step 32 .  I have masked the Task Name with ***Task Name****

 

2020-11-10 21-09-14,"ACAGW02","***Task Name****","STEPSTART",32,"Starting step...","{8D4999B6-EE14-4EBF-9910-07D3EE3FDF12}","{BA7E4943-FD52-46AE-8267-D4ADD38AD4CB}",377,68
2020-11-10 21-09-14,"ACAGW02","***Task Name****","STEPDETAIL",32,"Starting activity ""Get Email: Get all headers (faster)""...","{8D4999B6-EE14-4EBF-9910-07D3EE3FDF12}","{BA7E4943-FD52-46AE-8267-D4ADD38AD4CB}",612,69
2020-11-10 21-09-14,"ACAGW02","***Task Name****","STEPDETAIL",32,"Getting all headers from ""172.23.21.28""","{8D4999B6-EE14-4EBF-9910-07D3EE3FDF12}","{BA7E4943-FD52-46AE-8267-D4ADD38AD4CB}",674,70

 

 

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