Installing InterMapper on Ubuntu 64-bit

Posted Thu, 01 Jan 2015 16:00:00 GMT by

If there are problems installing InterMapper on Ubuntu 64-bit, please verify the following points:

1. Review the ReadMe first for the details of the InterMapper installation on Ubuntu:

2. Install the 32-bit libraries:

sudo apt-get install ia32-libs

3. If there are still problems installing InterMapper, run the following commands to update the OS:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get -f install

4. Repeat the InterMapper installation.

Posted Fri, 05 Jun 2020 00:22:12 GMT by

The link is 403, even though I am (clearly) signed in.  Also, where can we see which versions of Ubuntu are supported by a given release?  I have InterMapper 6.5 and want to upgrade to Ubunto 20.04 LTS, and I can't seem to find anything that tells me if I can do that or not.

Posted Fri, 05 Jun 2020 01:42:46 GMT by
Posted Fri, 05 Jun 2020 01:47:40 GMT by

Hi Jay,

Thanks for the question. We haven't evaluated compatibility with Ubuntu 20.04 yet, but will certainly do that since it's a LTS version of Ubuntu server.

The currently supported OS list is available on our System Requirements doc, along with the hardware requirements and other notes.

I'll do some troubleshooting to see whether I can reproduce the issue you had with posting the comment, and advise our web group with any problems I see.

If you can reproduce the error, please send a screenshot which shows the URL to webmaster@helpsystems.com.

best regards,

Mike Maki

InterMapper Support

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