Posted Mon, 16 Jul 2018 16:30:09 GMT by Michael Hess

IM RemoteAccess worked a few weeks ago, now it shows the name in the upper left of the menu bar, then it disappears after a few seconds.

 

I've removed the app and emptied my trash, and reinstalled it, same thing happens.

 

Any ideas on how to fix this? Thanks!

Posted Wed, 18 Jul 2018 12:45:50 GMT by Mike Maki

Hi Michael,

Thanks for the report.

Please send [email protected] the most recent client log available in

~/Library/Preferences/com.dartware.InterMapper.client/Logs, along with OS and IM RemoteAccess version info and we'll take a look. Please include contact info in case there are questions.

Best regards,

Mike Maki

InterMapper Tech Support

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