Posted Tue, 12 Sep 2017 16:05:30 GMT by Joe Colesio

Hi,

We currently run a large amount of maps which can be an issue when it comes to ensuring that we receive audio alerts from the dedicated workstation since having all the maps opened seems to be a requirement.

 

Would it be possible to either get the alerts without opening all of the maps at once or is it possible to script opening all of the maps at once ?

 

Any help would be appreciated.

 

 

Thanks

Posted Tue, 12 Sep 2017 19:43:47 GMT by Steve Vold

Hello Joe,

Sound notifiers will need the map open to generate an audio alert.

As far as getting the other alerts without the map open you'll need to do the following. Make sure the Intermapper service is running on the server and the devices you want to monitor are on an active map, that will allow the other notifiers to occur.

The map doesn’t have to be open, but it does need to show up in the map list.

Thanks,

Steve

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