Posted Thu, 01 Jan 2015 06:00:00 GMT by Portal Admin

Q. Why won't a device connect to the proper subnet oval?

A. On an InterMapper map, devices attempt to connect themselves to the correct subnet oval. Each oval/subnet on a map contains one or more subnet ranges - that is, a range of IP addresses. A device will attach itself by drawing a line to a subnet oval that contains its IP address.

If you add another subnet oval (Insert -> Network...) with the same subnet, you can drag the line from one subnet to another.

If a device's link has been dragged to an oval that doesn't contain it's address, the link will jump back to another subnet oval that does.

If a device won't stay attached to a subnet that should contain its address:

- Check the subnet mask of both the oval and the device. One may be misconfigured.

- Can also add the subnet to the Subnet List for the network oval by opening the Info window and using the 'Add Subnet' command.

You must be signed in to post in this forum.