Posted Thu, 01 Jan 2015 06:00:00 GMT by Portal Admin

Q. Is it possible to set a poll interval lower than the default of 30 seconds?

A. There are two ways to set the poll interval to less than 30 seconds:

1. Select the device (or devices) you wish to change the poll interval for, right-click and choose the 'Set Info > Set Poll Interval' command from the contextual menu and you will see options for 1, 5 and 10 second intervals.

2. You can enable the 1, 5 and 10 second poll intervals for an entire map by clicking the poll interval control in the lower left corner of the map while holding the Alt key (Windows) or using Alt/Option (Mac).

Note: It is strongly recommended that you do not lower the poll interval to less than 30 seconds for a large number of devices, as this would create a great deal of network traffic. The effect of the polling interval on traffic load is further described in the link.

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