Posted Wed, 26 Dec 2018 16:45:19 GMT by Steve Vold

We have had several customers report that running Intermapper Remote Access on a Windows OS can make the text unreadable. Changing the screen resolution makes no difference.

Please try the following solution.

Go to C:\Program Files (x86)\InterMapper RemoteAccess > right click on InterMapper_RemoteAccess.exe > Properties > Compatibility > check Override high DPI  scaling behavior, Scaled performed by > then change (drop down menu} below it to System Enhanced. 

 

 

So far, the following hardware listed below have been reported to have this issue.

Windows 10 Education

  • Dell Precision 5520
  • Lenovo Laptop
Posted Tue, 29 Oct 2019 20:36:39 GMT by Eric Rivera

This was an issue for computers using 4K resolution as well. Thank you for the fix!

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