Posted Thu, 27 Aug 2015 12:16:45 GMT by Portal Admin

Unable to connect to FTP server. Exception:  Could not login info SFTP server, cause:Auth fail
File transfer failed.
Failed. Cause: (12) Could not login info SFTP server, cause:Auth fail
Auth fail
FTP Command completed with errors.

Using our built in file transfer using SFTP protocol.

Will need to edit the SSH config file to allow connections via password authentication.

/etc/ssh/sshd_config

PasswordAuthentication = no:  has to be changed to yes and the ssh daemon restarted.

This could open up a security risk for customer, so they should not blindly change it, but if not changed or process will not work.

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