Automate Schedule includes several diagnostic pages and logs (server, agent, and scheduler) that can help you troubleshoot the system. The following shows how to access each of these pages:

  • Click the Server menu, then Scheduler Diagnostic Log.
  • Click the Server menu, then Server Diagnostic Log.
  • Click the Server menu, then Server Diagnostic Page.
  • Click the Agents menu, then Agents. Then, right-click an agent and select Agent Diagnostic Log.
  • Click the Agents menu, then Agents. Then, right-click an agent and select Agent Diagnostic Page.

There may be times when you need to restrict access to the above pages. If you only need to restrict access to the diagnostic logs, you can do that in Automate Schedule by excluding the Diagnostic Logs Secured Area from the roles for those users. However, if you need to restrict access to both the diagnostic pages and diagnostic logs (all the items listed above), contact Technical Support for assistance; see below for the contact information.

Note: Skybot Scheduler has been renamed to Automate Schedule and is now part of the Automate suite of products. The existing Skybot Scheduler features and functionality are the same; only the product name has changed.

 


Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: March 22, 2017