When the Task Administrator is started, your tasks may not appear and one of the following messages may appear in Messages:
The Automate Task Administrator uses TCP/IP to communicate with the Automate Task Service, which runs as a Win32 Service. This message appears if a TCP/IP connection cannot be established between the Task Administrator and the Task Service. Possible reasons for this are:
The Task Service is not running
This could happen if something is preventing the Automate Task Service from starting. To test this, follow these steps:
Another application is using the same TCP/IP port as Automate
By default, Automate 7 uses port 7877 and Automate 6 uses port 7677 for local and remote connections. If this port is in use by another application, Automate will be refused access to the port and the Task Administrator will not be able to connect. Try to change the port using the following instructions:
There is a firewall blocking the Automate TCP/IP Port
There is a firewall actively blocking access to port 7677 or 7877 (or other port is the Automate Server port has been changed in the System Options).
Automate requires access to this port to function properly. The solution to this problem depends on the firewall software running on the machine. Consult the documentation for your firewall software. If you are running Windows XP SP2 or above, ensure that the Automate Task Service is in the Windows Firewall's Exception list.
Applies To: Automate 5, Automate 6, Automate 7
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