This article applies to BoKS 7.0.0.


The clntd send bridge on the BoKS Master slowed down with many messages in the batch queue. The slowdown manifested itself in slower updates of Server Agents and in extreme cases in a buildup of the $BOKS_data/master_spool/dd_fcom_* queue files because the bridge was slow accepting messages from the drainmast pswupdate process.

Resolution / Workaround

To resolve this issue, apply hotfix HFBM-0233, available for download from the HelpSystems Community Portal.

The issue was that the speed of removal of a message in an internal queue once it got a reply to the message from the Server Agent depended on the length of the queue. The data structure of this queue was changed to allow for speedy removal independent of queue length.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: May 25, 2018