This article applies to BoKS Manager 7.0.0 and 7.1.0.


Requests that ask for the name parameter from the BoKS Web Services Interface respond much more slowly than expected.

Resolution / Workaround

To resolve this issue, apply hotfix HFBM-0209 (for BoKS 7.1) or HFBM-0210 (for BoKS 7.0), available for download from the HelpSystems Community Portal.

This hotfix includes updated boks_bccasd and lsbks binaries that optimize the boks_bccasd listUsers function for special cases to fix the problem.

Special cases include:

  • listUsers items='[name]'
  • listUsers
  • listUsers expr='name="..."'
  • listUsers expr='name=?""'
  • listUsers expr='name="..."' items='[name]'
  • listUsers expr='name=?""' items='[name]'

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Last Modified On: May 25, 2018