This article applies to BoKS Manager 6.7.0, 6.7.1 and 7.0.0.


boks_master process spends a lot of time reading TAB_LOGIN to find entries to remove.

Resolution / Workaround

To resolve this issue, apply the hotfix HFBM-0127 (BoKS 6.7) or HFBM-0128 (BoKS 7.0), available for download from the HelpSystems Community Portal.

This happens when a call does not supply the full BoKS name of a user. The hotfix includes code to map host+loginname to BoKS user, and if it is not found in the DB just ignore the operation (but log the first 10 occurrences to boks_errlog as 'INFO: Remove TAB_LOGIN entry: user "" at host "" not in DB, ignored').

The hotfix also includes code updates to the function adding entries to TAB_LOGIN, causing it to not add entries if the user does not exist in DB.

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Last Modified On: May 25, 2018