Hotfix HFBM-0062 introduced a new implementation of the getreports command which is executed on the BoKS Master to retrieve BoKS Integrity Check (BIC), keystroke log and xRBAC log reports from Server Agents. The hotfix is available for BoKS 6.6 and 6.7.

There is a problem with version 1 of this hotfix. If the final destination directory where the log reports are stored is on a different disk or partition, the command fails to move the retrieved log file to the destination.

Resolution / Workaround

Uninstall version 1 and install version 2 of HFBM-0062. I.e. install HFBM-0062-2. Note that you have to uninstall the old version to be able to install version 2.

Update: Version 3 of HFBM-0062 is available since Oct 18, 2016. It corrects three additional problems that were found in version 2 of this hotfix. This hotfix is available for download from the HelpSystems Community Portal.

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Last Modified On: May 25, 2018