This article applies to BoKS 6.6, 6.7 and 7.0

Description

Multiple issues with the getreports command with regards to the retrieval of keystroke log reports from BoKS Server Agents lead to old keystroke logs being left on the Server Agents and not transferred to the BoKS Master.

Resolution / Workaround

To resolve these issues, apply hotfix HFBM-0062 for BoKS 6.6 and 6.7 and HFBM-0139 for BoKS 7.0, available for download from the HelpSystems Community Portal.

The hotfixes replaces the original getreports program with a new version that resolves these keystroke log retrieval issues.


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Last Modified On: May 25, 2018