Summary

Message "An Error Occured" when you expand the Basic Data section for a Host Group that has been mapped to Active Directory

Issue

The API function getHostGroup does not return the adsyncAccountType attribute for AD-mapped host groups; if requested, it is simply missing from the response. This causes BoKS Control Center to report "An error occured" when attempting to expand the Basic Data section for a Host Group that is mapped to Active Directory. Note that this issue also exists in BoKS Web Services Interface, where the attribute can be seen to be missing from the response from getHostGroup.

Resolution / Workaround

Apply hotfix HFBM-0046, which is available for download from the HelpSystems Community Portal.

This hotfix includes a corrected parameter to a database read function in getHostGroup that resolves this issue.


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Last Modified On: October 15, 2018