High keystroke log data rate on AIX causes kslog to crash with "Memory Access Violation" error


This issue affects keystroke logging sessions configured to log output from commands on hosts running IBM AIX.

If the command generates large amounts of data within a very short time, an internal buffer in the kslog program may overflow. This causes the kslog program to crash with a memory access violation, terminating the session.

Resolution / Workaround

Install the hotfix HFBM-0035, available for download from the HelpSystems Community Portal.

The hotfix includes a corrected version of the kslog program binary designed to resolve this problem.

Note that this also affects:

  • BoKS Server Agent - Unix/Linux 6.6.2
  • BoKS Manager 6.6.2
  • BoKS Server Agent - Unix/Linux 6.7.0
  • BoKS Server Agent - Unix/Linux 6.6.1
  • BoKS Manager 6.6.1

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Last Modified On: May 25, 2018