Introduction

License enforcement was introduced in BoKS Manager 7.0. The enforcement mechanism controls the number of hosts that can be managed in the system. BoKS Manager comes with a default license, but in order for you to manage all the hosts you have licenses for, you need to install a license on your BoKS Master.

Getting a license file

When purchasing new or additional licenses the following steps will take place:

  1. Your HelpSystems sales representative will initiate the generation of a license
  2. HelpSystems Support will contact you to get the domain id from the BoKS Manager for which you intend to install the license.
  3. HelpSystems support will generate the license file, store it in your company profile on the customer support portal and notify you that it is available for you to download.

In cases where you need to update an existing license file the following steps will take place:

  1. You open a support ticket in which you request a new license. The request must contain the reason for requesting a new license file, the domain id, the signature of the previous license, and other relevant information for your particular request.
  2. HelpSystems support will generate the license file, store it in your company profile on the customer support portal and notify you that it is available for you to download.

Read more about BoKS Manager licensing in article Reference: Introduction to licensing in BoKS 7.0.


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Last Modified On: May 25, 2018