This section provides answers to general questions that may arise when using any of the Halcyon products. Operating tips and instructional videos can also be found in this section.
A new approach to threshold alerting to help you manage your disk space.
Make IBM i Message Management easier with these smart techniques.
An informational video, demonstrating how to use an Action Schedule to perform actions based on conditions.
An informational video providing a step-by-step guide to the features and functionality of Halcyon Level 3 Advanced Automation Suite.
Keep track of what is consuming your disk space.
An informational video demonstrating how to configure Halcyon to detect when to close it's own alerts.
An informational video showing how to use the Automatic Upgrade Solution to upgrade all remote installations from a single partition.
An informational video demonstrating how to install and upload product codes from Halcyon's Code Uploader utility.
Did you know Halcyon can reside in a dedicated memory pool? Watch this informational video to learn more.
View the latest versions of Halcyon software and their compatibility with the operating systems on which they run.
An informational video that demonstrates how to replicate Halcyon rules across remote installations.
A brief introduction to Halcyon's browser-based Message Sender product.
Easily replicate your live environment to a high availability system
Discover how to automatically close alerts when the condition that caused the orginal alert to be generated no longer exists.
Generate a single report that summarizes availability and all outstanding issues.
Learn how to define a single Halcyon job queue rule to monitor ALL of your job queues.
How to monitor for regular heartbeats and raise a flag if one is not received.
Use Halcyon Message Manager to monitor for application, key processes or end of day routines that have variable start and end times.
When was the last time you ran a RCLSTG “Reclaim Storage” on your system?
Learn how to raise alerts based on the active job log and ensure routine jobs run without any issues.
Quickly find and delete Journal Receivers, which can take up large volumes of valuable disk space.
Discover how to use the Custom Task Monitor as a simple Job Scheduler.
An informational video demonstrating the power of Halcyon SNMP actions and monitoring.
Important information to be read when downloading and installing Halcyon Level 1 Message Management Suite.
Important information to be read when downloading and installing Halcyon Level 2 Systems Operations Suite.
Important information to be read when downloading and installing Halcyon Level 3 Advanced Automation Suite.
Important information to be read when downloading and installing Halcyon Level 4 Operations Center Suite.
Learn how to manage the objects within an IBM i user profile.
An informational video showing how to download and install Halcyon Level 1 Message Management Suite.
An informational video demonstrating how to monitor variable job start and finish times.
An informational video demonstrating how to add a rule that alerts when the operator service is unavailable or if the dialled number is incorrect.
How to “look inside” a physical file to check whether a defined field contains a specific value.
An informational video demonstrating how to use the SYSLOG action on IBM i.
Discover IBM's best kept secret and improve your message monitoring.
This article provides details on the recommended IBM PTFs required for Halcyon products.
Discover different options for replicating data from Halcyon solutions running on IBM i.
An informational video demonstrating how to use a single command to produce a job's runtime history.
An informational video demonstrating the ability to wake an on-call operator prior to sending the SMS alert.
Discover four new actions, designed to provide you with a snapshot of your system or jobs at a specific point in time.
A comprehensive table showing the configuration plan for using replication tools to manage Halcyon. The configuration is based on a MIMIX configuration but can be applied to other replication software.
An informational video showing you how to import Halcyon template settings to multiple environments.
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