Do you have an application, key process or end of day routine running on the IBM i that writes to a message queue (or QHST) providing progress or status indicators? You’re not interested in when each phase starts but you want to be alerted if any particular phase exceeds a threshold (defined by you) or if the whole end of day process runs for an excessive period, potentially impacting the online day and other key business availability.

Do you want to monitor your unattended End of Day and raise an alert if a phase exceeds an acceptable run time?

Starting and end of phase EQC05 as seen on the QSYSOPR message queue

EQC05 Start And End Phase

What happens if the EQC05 phase starts okay but either overruns or fails meaning that the end of phase message doesn’t appear? What is the knock on effect to the remainder of the End of Day? Will the system be available late? Halcyon’s Message Manager “Start Watch” facility provides the ability to monitor variable start times focusing on fixed durations. If the phase completes within an acceptable time frame no alerts will be sent out, if the phase exceeds your chosen time frame you have the ability to be notified by whichever form of communication suits you and your business (SMS, email, or visible graphical alert etc.) or your could actually run an IBM i command or program.

Halcyon have two simple rules defined that work as a pair that will handle the monitoring and associated customizable actions. In the screenshot below I have a number of pairs monitoring different phases of an End of Day.

End Of Day Phase Monitoring Rules

 Rule 1

Monitoring for the phase starting text arriving on the message queue any day, any time.

Monitoring For Text Arriving

We’re looking for a blank message ID from the MISYSEOD job although as you can see we can be very specific or generic here if required.

Blank Message From MISYSEOD Job

 Looking for the text “EQC05 Phase Started” appearing.

EQC05 Phase Started

When the “EQC05 Phase Started” arrives on the queue the rule carries out the associated action, which in our case in the STRWATCH (Start Watch) command.

STRWATCH Command

 This STRWATCH action ‘starts the clock ticking’ for 30 minutes on the current message queue (by default) on another paired rule linked by providing a unique WATCHID “PHASEC05”

Rule 2
This second rule gets activated by the arrival of the start of phase and is looking for the “EQC05 Phase Ended” not arriving in the next 30 minutes. Note the receive status set to ‘N’ for not received and the Watch ID “PHASEC05” (which is the link between the pair of rules).

Watch ID PHASEC05

Again we’ve been very generic in what we’re looking for, other than the job name and the actual text

Generic Entry 1

EQC05 Phase Ended

Providing the phase ended within our 30 minute threshold there will be no alarms raised but should it not within an acceptable period we can provide real time alerts in many different forms and in addition can process any IBM i command. These actions can either be keyed manually or can be consolidated into an easy to use Action Schedule.

In the Action Schedule below, an Enterprise Console graphical alert is generated and an email is sent to a support team on weekdays from 0800-1800hrs. Outside of those hours an SMS is sent to an Escalation List.

Actions

Example Alerts

Graphical Enterprise Console

Enterprise Console Alert

SMS and Email  

SMS     Email

 

In addition to monitoring individual phases we can also monitor the End of Day process as a whole and define a rule that alerts if the job runs for longer than 4 hours.

Deployment

Once configured, the setup can quickly be deployed to other systems or LPAR’s with the use of the powerful import facility enabling extensive monitoring to be deployed across your midrange environment within minutes.

What else can Halcyon’s Message Manager monitor?

Message Manager allows you to monitor any user, system, application message queue (plus the QHST history log) for messages arriving and more powerfully not arriving. It also provides an inbuilt facility for monitoring FTP activity on the system providing the capability of tracking critical objects and / or user profiles.


Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: April 03, 2019