Configuration

This article takes you through the steps to add a new user to the Enterprise Console.

This article shows you how to add an IBMi device to the Enterprise Console Device Manager.

This article shows you how to add an SMTP Server for Enterprise Console Instant Alert.

This article shows you how to apply license keys to the Enterprise Console product.

There may come a time, where you build up a large number of alerts on the Enterprise Console, resulting in the Console to stop processing. One way of controlling this is to use the “Auto-close” action, within the Enterprise Console rules, so that alerts are automatically closed after a period of time. This article explains how you can set that up.

This article explains how you can quickly clear the Enterprise Console alert database if it has been spammed.

This article explains the configuration required when running Enterprise Console using NAT addressing.

This article is intended to show you the correct process to set up and tailor SNMP trap alerting on your Enterprise Console.

This article shows you how to customize the Enterprise Console client.

This article will show you the steps to determine if a user has logged into the Enterprise Console.

This article explains how you can diagnose communications failures between your enterprise console and an IBMi

This article explains how to diagnose communications failures between your Enterprise Console and CCM agents.

This article explains how you can monitor that an IBMi is active, with the Halcyon network jobs running, using the System Monitor feature in the Enterprise Console Server Options.

This article shows you the steps to take to parse details from the Halcyon Enterprise Console archive files into Excel.

This article explains the steps to reset a user's password for Enterprise Console access.

This article explains the steps required to put Enterprise Console rules in maintenance mode (suspended) for a period of time.

This article explains the setting up of your Halcyon Enterprise Console to have a Warm Standby console. This would, in the event of a disaster at the primary site, require you to manually switch over to the backup site. This should take no more than a few minutes.

This article shows you how to add an Office 365 SMTP server for Enterprise Console Instant Alert.

This article explains the steps to set up the Enterprise Console System Monitor to poll your IBMi installation and attempt to connect to the monitoring software to confirm that it is still up and available.