You wish to configure Instant Alert to work with your Office 365 account in the cloud.
Before you can configure the device in Instant Alert, you must set up a “device” in Device Manager.
Open Device Manager, click Add and add a new device.
You only need to provide details on the initial dialogue box, everything else can be left as default.
This configuration is performed within the “Halcyon Instant Alert Options”.
This will open a new dialogue box to enable you to enter the settings.
Give the interface a description (typically we would use the DNS name)
Set the advanced options to the following:
Turn on the logfile, but only check “Log Informational Messages”.
If you need diagnostics later, turn it on as required, but remember to turn it off again.
Next, click on “Server”.
Click “Verify Server”. This should return:
Which means the test was able to see a mail server on port 587 at the specified DNS name.
Error settings can be left as default.
Finally click OK on the initial dialogue box.
The Instant Alert Service will restart.
Now use the message sender app to test sending messages to your O365 account.
You will need to have previously defined a contact in the address book.
Still have questions? We can help. Submit a case to Technical Support.