Before the Enterprise Console can talk to a device, it needs to know about it. We define devices into Device Manager.
Before adding a device, you should create a device group for it to go in. It is suggested for the SMTP Server that you call the group “Support Servers” or similar.
Device groups are just logical ways of grouping devices, you can create groups by OS type, Geographic location, Prod, Test, and so on.
Start > Programs > Halcyon > Device Manager > Device Groups > Add
The minimum information needed is the Name of the group and a description.
Right click on the device group you wish to use and select Add Device.
Click on OK to save the device.
Open the Enterprise Console and select:
You will now see that the device has been added to the console.
This is done manually to prevent partially configured devices being inadvertently added through device manager.
We must now configure the server as an interface in Instant Alert Server Options.
Start > Programs > Halcyon > Server Options
Then click SMTP Interface.
Select the device previously added to Device Manager from the list presented.
Click Verify Server – this will test the connection to the server on the port specified.
You should get an OK message back.
Still have questions? We can help. Submit a case to Technical Support.