Introduction

This document explains how you can monitor that an IBMI is active, with the Halcyon network jobs running. To achieve this, we will use the System Monitor feature in the Enterprise Console Server Options.

The System Monitor is used to send a Halcyon specific request to any identified remote system Network Manager. If no response is received, an alert is raised. This is useful to ensure that all your systems are constantly being monitored, and highlights any connection or power issues that may be affecting a remote system, or if a system has failed to restart successfully after an IPL.

To avoid receiving false alerts, we will also show how to set up an Enterprise Console rule to purge alerts during known downtime.

Enterprise Console Server Options

We first need to access the Enterprise Console Server Options.

Define the System Monitor

The first step is to set up the System Monitor

Once the Enterprise Console Server Options is opened select the following: 

  1. System Monitor
  2. Check the Enable System Monitor box
  3. Device Selection to select the device we want to check
  4. The check is typically set to check every 5 minutes with 4 retry attempts. This will alert you if the Halcyon network monitors are not active:

In the Device Selection window, you need to select the devices that you want to be checked:

  1. Either select a group of devices
  2. Click Add
  3. Or select individual devices
  4. Click Add Device

Once all devices/groups have been selected, click Apply.

Define the 2 Rules

The second step is to add the first Enterprise Console rule to purge the alerts for known downtime, to avoid receiving false email/text notifications.

To achieve this, we need to define a rule, and set it up so that if the alert text starts with “Unable to check device”, then run an action of “Purge Alert”.

Once the Enterprise Console Server Options is opened select the following: 

  1. Rules
  2. Check the Add Rule box

  1. Enter a Description for the rule
  2. Enter the days the rule is going to be active
  3. Along with the time range that the rule needs to be active

Note: If the rule needs to be active across midnight, simply enter the time range, and select the day that corresponds to the “From:” time, in our example the rule is only active from Saturday at 22:00 to Sunday at 04:00 (corresponding to our backup window).

Next, we need to define the criteria for the rule

  1. Click Criteria
  2. Click Add Criteria

  1. Select System Monitor as the source for the alert
  2. Enter the generic text that you want to look for “Unable to check device*” in our example
  3. Click Device Selection

On the next screen we will select the same devices we had checked earlier when setting up the System Monitor part of this process.

  1. Either select a group of devices
  2. Along with the Add button
  3. Or select individual devices
  4. Along with the Add Device button

Finally, we need to define the actions for the rule

  1. Click Actions
  2. Click Add Action

  1. Select Purge Alert as the action type for the alert

The third step is to add the second Enterprise Console rule to alert when the IBMi is not available.

To achieve this, we need to define a rule that is very similar to the previous one we just created, and set it up so that if the alert text starts with “Unable to check device”, then run whatever actions are required to alert support that the iSeries is unavailable.

Once the Enterprise Console Server Options is opened select the following: 

  1. Rules
  2. Check the Add Rule box

  1. Enter a Description for the rule

Note: Make sure that the sequence number of this rule is greater than the one previously created, as these rules are processed in sequence number order.

Next, we need to define the criteria for the rule:

  1. Click Criteria
  2. Click Add Criteria

  1. Select System Monitor as the source for the alert
  2. Enter the generic text that you want to look for; "Unable to check device*” in our example
  3. Click Device Selection

On the next screen we will select the same devices we had checked earlier when setting up the System Monitor part of this process.

  1. Either select a group of devices
  2. Along with the Add button
  3. Or select individual devices
  4. Along with the Add Device button

Finally, we need to define the actions for the rule:

  1. Click Actions
  2. Click Add Action

Select whatever actions you require when the IBMi is unavailable, actions include: 

  • Log Only (No Action) – this just forwards the alert to the Enterprise Console
  • Send Instant Alert Message – this will send email/text to designated user

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: May 29, 2020