This document explains the configuration required for forwarding alerts from Halcyon Enterprise Console into HP OpenView by using the HP OpenView agent installed on the same PC/Server as Halcyon Enterprise Server.
Note: The screenshots used throughout this document are very generic in that they are configured to forward all alerts. It is possible to just forward certain alerts if required.
It is highly recommended that you activate logging of messages, commands and data so we can capture any failures and diagnose any issues that may arise.
Note: Any log files generated as a result of these options being enabled can be found in:
<system drive>:\program files (x86)\halcyon\enterprise console\logs.
<system drive>:\program files\halcyon\enterprise console\logs.
The following procedure details how to create a rule that forwards alerts to HP OpenView.
Note: You must already have HP OpenView agent installed on the same device as Halcyon Enterprise Server.
Adding a rule to forward the alerts on to HP OpenView
Specifying the rule criteria
Note: This is the screen that is used to select or restrict certain alert types from being sent to HP OpenView. These options can be invoked at a later time/date.
Adding devices to which the rule applies
The next step in the process is to add all the devices that you want to send alerts into the Enterprise Server and then onto HP OpenView (this example uses all devices, but you may only have IBM i systems to add).
Click OK to confirm the Device selection and return to the Add New Rule dialog.
Specifying the rule action
As the final step of creating the rule, an action needs to be added that forwards the alerts from this rule into HP OpenView.
Following the selection of Execute Command as the Action Type, a new button is added to the left-hand navigation panel labelled Command. Click the Command button to be able to enter the exact details of the command to be executed.
We recommend you start with a basic test message, to ensure the alert is received (as detailed in the screenshot below).
Click OK to create the rule.
On the Enterprise Server Options dialog, click Apply to save the settings.
OPCMSG O=TEST A=TEST MSG=&E
Test again and ensure that you get messages forwarded from Halcyon into HP OpenView and that the formatting and alert text is as expected.
We now suggest that you then hold this rule until you are ready to configure the specific alerts you want forwarded into HP OpenView.
Note: The rule can be released later by highlighting and clicking Release Rule.
Still have questions? We can help. Submit a case to Technical Support.