The Helpsystems Insite server settings contain two configuration areas where IBM i user profiles are defined:

  1. Assigned Profiles under User Settings

  2. Product Connections under Admin Settings

These profiles are used to perform basic Insite tasks on the IBM i, such as retrieving information about or changing the settings of HelpSystems products.

We recommend the following settings for IBM i user profiles that are used for product connections.

User Profile Attribute

Recommended Setting

Special Authorities

The special authorities (such as *ALLOBJ) should be the same as those of the QSECOFR user profile. The easiest way to obtain these is to create a user profile by copying QSECOFR from WRKUSRPRF QSECOFR.


The user profile can have any name. However, you may want to consider giving the user profile a name that is easily identifiable (like INSITE). This allows IBM i jobs representing active Insite product connections to be determined easily with WRKACTJOB or WRKUSRJOB.

Optionally, the name can be identical across systems.


The requirements for normal user profiles apply here. The password must not be easy to guess. Optionally, the passwords can be identical across systems.

The password must not be *NONE.

Limit Capabilities


Initial Sign-on Menu


Password Expiration Interval

You may set this to *NOMAX if you want to avoid having the user profile disabled.

However, if you set it to *NOMAX, you should implement a process for the following:

  • Regularly changing the password of the user profile on the IBM i, and
  • Adjusting the password setting in the product connections correspondingly

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: March 19, 2018