Important Updates to Cybersecurity Software 

HelpSystems is updating the names of our cybersecurity software, including the Powertech product line. Don’t worry—the functionality of your products won’t change.

See the new names here.

Before You Install

Note: If you are installing Insite 3.x, see Installing HelpSystems Insite 3.x on Linux or Power Linux Servers.

Installing HelpSystems Insite allows you to access your HelpSystems products through a web browser interface. Currently, Insite allows you to access the following products:

  • Powertech Multi-Factor Authentication 1.0 or higher
  • Powertech Authority Broker for IBM i 4.18 or higher
  • Automate BPA Server 10.5 or higher
  • Automate Schedule 4.3 or higher
  • Powertech Encryption for IBM i 3.5.8 or higher
  • GoAnywhere MFT 5.7.0 or higher
  • Insite Analytics 1.0 or higher
  • Intermapper 6.3 or higher
  • Powertech Password Self Help for IBM i 3.001 or higher
  • Powertech Event Manager 6.1 or higher
  • Powertech Exit Point Manager for IBM i R7M04 or higher
  • Robot Network R11M00 or higher
  • Robot Schedule R10M30 or higher
  • Vityl IT & Business Monitoring 1.0 or higher

Make sure your system meets the minimum requirements before installing Insite on your Linux® or Power Linux® servers.


  • You can download the installer from the My Downloads page on our website. The installer is available whether you’re requesting a free trial of our software, updating your software, or converting your software.

  • If you install the HelpSystems Insite software as root, it’s installed into /opt/insite/server. If you don’t install as root, it’s installed into /home/USERNAME/insite/server. Note: If you're doing an update, the existing installation will be moved from **/helpsysweb/** to **/insite/**

  • The installer uses the default values for all ports (assuming none are already in use, in which case it decrements the port's value until an open port is found). You can manually override these port assignments.

  • Before installing, be sure you're using the GNU Tar. That's the version supported by Insite.

  • If you plan to use Insite with any of the products that run on IBM i, please additionally see User Profile Recommendations for Insite Product Connections.

  • For Port Considerations and Server and Exit Point Considerations, please see HelpSystems Insite System Requirements.

Installing HelpSystems Insite

Complete the following steps to download and install HelpSystems Insite on your Linux server. Root or sudo access is required in order to install.

  1. Download the insite_install.tar file to a temporary directory on your system (/tmp).

  2. Use the following command to extract the contents of the file:

    tar -xf insite_install.tar

    Extracted files will be put in a new directory named insite_install (/tmp/insite_install).

  3. Use the following command to start the installer:


  4. The installer displays the actions it is going to perform, and asks for your permission to proceed.

  5. When the installer has completed, it asks if you want to start HelpSystems Insite.

After You Are Done

After installation is complete, point a web browser to the following URL:

where is the IP address of your server and nnnn is the connector port number you entered during installation.

If you’re the first person to log in, you’re asked to change the ‘admin’ password. Then, you’ll see the Server Settings page which has a Getting Started section on it. That will help you start setting up the software.


See Also:

Ports and URLs Used by HelpSystems Insite

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: August 02, 2019