Installing or Updating HelpSystems Insite on Your Windows Server
Installing HelpSystems Insite allows you to access your HelpSystems products through a web browser interface. Currently, Insite allows you to access the following products:
- Powertech Multi-Factor Authentication 1.0 or higher
- Authority Broker 4.18 or higher
- Automate BPA Server 10.5 or higher
- Automate Schedule 4.3 or higher
- Powertech Encryption for IBM i 3.5.8 or higher
- GoAnywhere MFT 5.7.0 or higher
- Insite Analytics 1.0 or higher
- Insite Watch List 1.0 or higher
- Intermapper 6.3 or higher
- Powertech Password Self Help 3.001 or higher
- Powertech Antivirus 5.0 or higher
- Powertech Event Manager 6.1 or higher
- Powertech Exit Point Manager for IBM i R7M04 or higher
- Robot Console R7M03 or higher
- Robot Network R11M00 or higher
- Robot Schedule R10M30 or higher
- Vityl IT & Business Monitoring 1.0 or higher
Make sure your system meets the minimum requirements before installing or updating Insite on your Microsoft Windows Server.
Notes:
- You can download the installer from the My Downloads page on our customer portal. The installer is available whether you're requesting a free trial of our software, updating your software, or converting your software.
- The ports that Insite uses must be open on all servers that Insite components will be installed. See Ports and URLs Used by HelpSystems Insite for a listing of these ports.
- If you are updating HelpSystems Insite and have specific configuration you would like to retain, we recommend backing up Insite prior to updating.
- Installation on Windows requires a user account that is a member of the Administrators user group.
Complete the following steps to download and install HelpSystems Insite on your Windows server.
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Download the HelpSystems Insite.exe installation file from My Downloads page on the customer portal.
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Double-click the HelpSystems Insite.exe file.
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You are presented with your installation options. Choose the option that best serves your needs. The detail pages for each option are listed below.
Quick Setup
Single System
Multiple Systems
