If you encounter an Invalid Username or Password error message:

  • Check to make sure the user name and password you are trying to use are in the Users section of Server Settings on the Intermapper Server.
  • Check the Intermapper Server's firewall settings in Server Settings > Remote Server settings. The IP address or address range must be in the server's Access Control List with the "Allow" attribute set.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: February 25, 2019