InterMapper RemoteAccess can be helpful in various types of situations. Maybe you’re a network guy who works from home, and you want to monitor network activity after normal business hours. Or maybe you have a distributed network and need to monitor IT infrastructure in several physical locations, or provide managed services and don’t want to drive across town to troubleshoot client issues.    

To fit your organization’s specific needs and requirements, we offer two different licensing models for InterMapper RemoteAccess: individual and pooled.

Individual licenses allow you to connect to any InterMapper server from one remote client (e.g. workstation, laptop). The software is installed on a specific remote client. Because the software is locked down on that specific hardware, it can only be used from that client.

Single users and small installations of InterMapper use this model most frequently. Possible scenarios in which individual licenses would be the best option include:

  • You’re the only IT/network person at your company.
  • You want remote access from your laptop or home computer in addition to your office computer.
  • You want to manage multiple servers from one machine or location.
  • You have a small network, and a couple key users want remote access from specific machines or locations.

By contrast, pooled licenses provide shared access. In this model, a group of users can connect to one specific server from any remote computer. At the server level, the administrator creates user profiles for each person who needs remote access, and each pooled user logs in using their username and password.

Users have additional flexibility with this model because your “pool” of licenses can be used on any device, so you can switch between your office and home computer easily. Depending on how many licenses you purchase, you always have one or more seats that can access InterMapper remotely.

Scenarios in which pooled licenses are the best option include:

  • You have multiple people on your network team who want remote access.
  • A whole network team is located off-site.
  • Team members who need remote access commonly switch between devices, and having a fluid “pool” of licenses to access the InterMapper server would be helpful.

Depending on your needs, individual and pooled licenses may be combined as needed.

Not sure whether you need individual or pooled licenses? Our team can help you determine what’s best for your specific use case. Contact us at info.Intermapper@helpsystems.com.

Learn more about InterMapper RemoteAccess.


Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: June 12, 2018