Important Updates to Cybersecurity Software

HelpSystems is updating the names of our cybersecurity software, including the Powertech product line. Don’t worry—the functionality of your products won’t change.

See the new names here > New, Clearer Names for HelpSystems Security Software.


  1. Run the command QGPL/LSWPPRF to trigger an Authority Broker swap. The Reason field is required.
  2. Select the ‘Switch to’ user you wish to use. One or more are allowed. 
  3. If the user switch pairing is configured for Firecall, the Firecall switch pairing must be enabled by a Firecall operator before the user will see and use the Firecall switch to profile.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: January 09, 2020