Important Updates to Cybersecurity Software

HelpSystems is updating the names of our cybersecurity software, including the Powertech product line. Don’t worry—the functionality of your products won’t change.

See the new names here > New, Clearer Names for HelpSystems Security Software.


Exit Point Manager's rules take effect as soon as the server cache on the system is cleared. In order to force rules to take effect immediately, do the following to clear the cache manually.

Note: If you would like to clear the cache of several servers at once, the green screen method is recommended.

On the System

  1. From the Exit Point Manager Main Menu, choose option 1 (Work with Security by Server).
  2. Next to each server whose cache you want to clear, enter SP (Server Properties).
  3. Change the 'Exit Point Manager rules enforced' flag to N, and press Enter.
  4. Repeat step 2 - enter SP for the required servers.
  5. Change the 'Exit Point Manager rules enforced' flag Y, and press Enter. The rule(s) will be enforced immediately.

On Insite

  1. Choose Exit Point Manager from the Insite menu and select Product Configuration.
  2. Select the server whose cache you want to clear.
  3. Click No under Enforce Rules and click Save.
  4. Then go back into the same server and click Yes under Enforce rules and click Save.
  5. Repeat as necessary for the required servers.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: January 09, 2020