Important Updates to Cybersecurity Software
HelpSystems is updating the names of our cybersecurity software, including the Powertech product line. Don’t worry—the functionality of your products won’t change.
See the new names here > New, Clearer Names for HelpSystems Security Software.
Please review the following information before upgrading Identity Manager. If you are updating Identity Manager from, for example, version 2.0 to 2.01, see Installing or Updating Identity Manager.
After the update, any prior authorization list users and administrators will remain as such.
To install Powertech Identity Manager 2.0 on your system, the system values that control object restores must be configured as follows.
As in any upgrade, it’s highly recommended you back up the previous version. Should any reason to need to review prior configuration or return to the prior version occur, the library can be restored.
Identity Manager requires IBM i version 7.1 or higher.
Note: During installation an FTP connection is initiated. The FTP server responds with messages that prompt for FTP login credentials. The standard port reserved to establish an FTP connection to the IBM i is port 21. Consequently, it is required that this port is open and ‘listening’ on the server in order to establish a connection with the Installation Wizard and facilitate a successful installation. Any firewall or exit program technology on the PC or the IBM i system could potentially block the FTP file upload and remote commands running the installation. Ensure any such firewall or program is configured to permit an FTP connection on port 21.
If FTP is not available, you must install the product manually. See Manual Installation of Powertech IBM i Products.
It is recommended that you load the PTF listed above for your OS level.
Ensure the following servers are available and running prior to upgrading:
Upgrading Identity Manager is a three-step process. As previously noted the below steps should be done for every system part of the Identity Manager/Central Administration unit.
Note 1: Make sure the user profile used for the installation is a member of the user class *SECOFR and has at least the following special authorities: *ALLOBJ, *SECADM, *JOBCTL, *IOSYSCFG, and *AUDIT. The user profile should have Limit capabilities set to *NO.
The following monitor jobs, listed under the PTWRKMGT subsystem, are stopped during the update process, and then restarted automatically when the update is finished.
If the monitors were not running when the update was started, they will not be started automatically after the update. To start them:
Note 2: To take advantage of the major improvements in system design and processor capabilities program conversion is required for all systems running IBM i 6.1 or later. The conversion replaces existing program objects, but each program object retains attributes such as the name, library, and owning user profile. This conversion is a one-time process on each object. To provide an uninterrupted work environment, all program conversion occurs during installation, which can extend the installation process V6R1 or greater.
Note 3: What to do if the installation fails. The installation process runs a prechecker before the actual product install. The prechecker validates the system to see if it has the proper set up installed before it runs the product installation. The installation, whether it completes or fails, will generate a joblog and a prechecker log with a name format PPLnnnnnn for your review under the profile used for the installation. If you see an ‘F’ for failure you may attempt to remedy the problem yourself or choose to contact Technical Support for assistance.
(All these profiles are set to Password = *NONE so that they can’t be used to sign on to the system.)
To start Identity Manager:
Or, use the command WRKPTPA on the command line.
The Identity Manager Administrator's Guide can be found at Powertech Product Manuals.
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