Please review the following information before updating Interact. If you are upgrading Interact from, version 2.x or earlier, see Upgrading Interact.
Note: Prior releases of Interact provided communication with syslog and SIEM solutions via a transport layer protocol called “User Datagram Protocol” or UDP. UDP does not provide encryption or guarantee delivery of events. Transmission Control Protocol (TCP) has been added to Interact to address these issues. TCP provides reliable, ordered, and error-checked delivery of Events. In order to encrypt event data, Interact now also includes Secured TCP communications using TLS certificates. This allows you to encrypt the traffic between Interact and your syslog server or SIEM product. (User Datagram Protocol (UDP), Interact's former method of event data communication, which does not offer guaranteed delivery or encryption, is still supported).
Please review the following information before updating Interact.
Note: When updating Interact in an HA environment:
Interact requires that you enter a valid license key. Contact firstname.lastname@example.org if you need to request a new license key.
It is Powertech’s goal not to change system values on customer systems because we recognize that security-conscious organizations have rigorous change control processes in place for even small changes to system values. Therefore, we ask you to make any system value changes that are needed. However, the Interact installation process could change a system value to allow the install to proceed if a system value is not set as specified below. If the Installation Wizard changes a system value during install, it changes it back to its original value when the install completes.
To update Powertech Interact on your system, the following system values that control object restores must be configured as shown.
Interact requires the following:
Note: During installation an FTP connection is initiated. The FTP server responds with messages that prompt for FTP login credentials. The standard port reserved to establish an FTP connection to the IBM i is port 21. Consequently, it is required that this port is open and ‘listening’ on the server in order to establish a connection with the Installation Wizard and facilitate a successful installation.
Ensure the following servers are available and running prior to updating:
The Interact installation process is completely automated.
You can also use the product menu option to ‘End Interact Monitors’.
SAVLIB LIB(PTINTERACT) DEV(*SAVF) SAVF(QGPL/IA3SAVF)
Note: Make sure the user profile is a member of the user class *SECOFR and has at least the following special authorities: *ALLOBJ, *SECADM, *JOBCTL, *IOSYSCFG, and *AUDIT. The user profile should have Limit capabilities set to *NO.
The installation process displays the job log name, user, and job log number. Use the WRKSPLF command to display the job log for complete information on the Interact install.
To restart Interact after the upgrade, issue the following command:
Note: The Interact Administrator's Guide can be found at Powertech Product Manuals.
Still have questions? We can help. Submit a case to Technical Support.