As of May 30, 2021, the virus definition (DAT file) provided by McAfee includes five-digit version information. The version information previously included four digits. Versions of Powertech Antivirus for IBM i prior to 8.04 do not support five-digit DAT versions. 

Impact

When attempting a virus definition update, the update itself completes, and virus definitions are updated. However, the update job fails while attempting to store the DAT version in a data area. The error message is CPF1020 "VALUE parameter too long".

As such, the virus definition version displayed in scan logs will be incorrect.

Only the IBM i version of Powertech Antivirus is affected (and not the Linux/AIX version).

Only Powertech Antivirus for IBM i versions prior to 8.4 are affected.

Mitigation

Ensure Powertech Antivirus for IBM i version 8.04 or higher is installed. If you are running a version prior to 8.04, update to the current version of Powertech Antivirus for IBM i.

  1. To identify your installed version, run the command DSPDTAARA STANDGUARD/AVRELMOD.
    • If the data area does not exist, version 7 or lower is installed.
    • If the data area is displayed, check the first 6 digits of the displayed value, which shows the product version in RxxMyy format. For instance: "R08M04" means that version 8.04 is installed.
  2. If running 8.03 or lower, go to the Powertech Antivirus for IBM i download page to download and install the most recent version of the software. Before installing, be sure to review the System Requirements. While installing, be sure to follow the Installation Guide. Both of these resources are provided on the download page. 

If you are already using version 8.04 or higher of Powertech Antivirus for IBM I, you not need to take action.

If the installed version is lower than 8.04 and the system is running IBM i version 7.2 or higher, you should update to the current version of Powertech Antivirus for IBM i. Go to the Powertech Antivirus for IBM i download page to download and install the most recent version of the software. Before installing, be sure to review the System Requirements. While installing, be sure to follow the Installation Guide, which has changed in version 8.04. Both of these resources are provided on the download page. 

Powertech Antivirus for IBM i is not supported on IBM i versions lower than 7.2. If you are using an IBM i version prior to 7.2, use the fallback procedure described below.

Fallback Procedure for Customers on Older OS Releases

On systems using IBM i version 7.2 or older, Powertech Antivirus for IBM i cannot be updated to version 8.04 or higher, and the following procedure must be used to avoid errors during virus definition updates.

Use the procedure described in the Acquiring Virus Definitions Using a Local Repository Knowledge Base Article in the "Acquiring Virus Definitions without HelpSystems Insite" section.


Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: June 10, 2021