Important Updates to Cybersecurity Software

HelpSystems is updating the names of our cybersecurity software, including the Powertech product line. Don’t worry—the functionality of your products won’t change.

See the new names here > New, Clearer Names for HelpSystems Security Software.


System Requirements

  • CentOS 7.x Intel 64-bit
  • Oracle 7.x Intel 64-bit
  • RHEL 7.x Intel 64-bit
  • RHEL 7.2 Power Linux Big Endian
  • RHEL 7.1 Power Linux Little Endian (and later)
  • SLES 12 Intel 64-bit
  • SLES 12 Power Linux Little Endian
  • Ubuntu 16 or greater Intel 64-bit
  • Approximately 150MB disk space

Installing or Updating

Download the Powertech Antivirus install file for your operating system from the Powertech Antivirus for Linux download page. If you're a new user, you should have received an email message containing the download link. If you don't have it, contact your Regional Manager.

Unzip the download file, then place the rpm file on the host machine.

If you are updating Powertech Antivirus, you will run the product installer over the existing Powertech Antivirus 4 installation. By default, the update folder is the same as the one used for your original Powertech Antivirus 4 installation. (If your current installation uses a different install path, that path can be provided with the --prefix option.) Before updating, backup any user data.

Once the update is complete, a new license file will need to be placed in the installation folder. The existing license.xml file should be removed. Make sure to keep a copy of license.xml if a rollback to the previous version is needed.

Note: If you are updating and need to identify the version that is currently installed, run the following command: /opt/sgav/avsvcinfo

To install or update on Red Hat and SLES

NOTE: If you are installing the 32-bit version of Powertech Antivirus on RedHat 6.8 or later, you must install this package before installation.
yum install

Run the following command to install:

rpm --install <rpm-file-name>

where <rpm-file-name> is the name of the .rpm installation file.

By default, the product will install to the /opt/sgav directory which will be created if it does not exist. To install to a different directory, use the --prefix option. For example:

rpm --install <rpm-file-name> --prefix /home/sgav 

will install to the /home/sgav directory.

Run the following command to update:

rpm --upgrade <rpm-file-name>

where <rpm-file-name> is the name of the latest version of the .rpm installation file.

To install or update on Ubuntu

To install on Ubuntu, run the following command:

dpkg -i <file-name>

where <file-name> is the name of the product .deb file.

To uninstall on Red Hat and SLES, run the following command:

rpm -e sgav

To uninstall on Ubuntu, run the following command:

dpkg -r sgav


After your purchase, you will receive an email from HelpSystems with your license code attached. To license the software:

  1. Save the attached file to the /opt/sgav directory.
  2. Rename the file "license".

The Powertech Antivirus for Linux Reference Manual can be found at Powertech Product Manuals.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: January 22, 2019