Important Updates to Cybersecurity Software

HelpSystems is updating the names of our cybersecurity software, including the Powertech product line. Don’t worry—the functionality of your products won’t change.

See the new names here > New, Simpler Names for HelpSystems Security Software.


  1. Submit the command WRKPTIA.
  2. To make configuration changes in Interact choose option 3 'Configuration Menu’ from the Main Menu. The Configuration Menu appears.
  3. Choose option 1 ‘Work with System Values’. The ‘Work with System Values’ settings appear.
  4. From here choose options from ‘Host role’ and ‘Message queue output’.
  5. After making changes be sure to press enter twice.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: October 17, 2018