Important Updates to Cybersecurity Software

HelpSystems is updating the names of our cybersecurity software, including the Powertech product line. Don’t worry—the functionality of your products won’t change.

See the new names here > New, Simpler Names for HelpSystems Security Software.


  1. Submit the command WRKPTIA.To change an event filter for criticality settings choose option 1 'Work with Brokers/Agents ' from the Main Menu.
  2. The 'Work with Brokers/Agents' screen appears.
  3. Choose option 7 on the ‘Syslog Server’ option. The ‘Work with Event Filters’ settings appear.
  4. Choose option 2 (Change) against any Msg Id here. The ‘Event Filter Maintenance’ screen appears.
  5. On this screen you can change the Criticality from 0 to 3. Any other option would require you to first ‘copy’ the event filter and make your changes to the copy.

Note: For complete details, see Implementing Powertech Interact in the Interact Administrator's Guide.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: October 15, 2018