1. HelpSystems Community
  2. Knowledge Base
  3. Document Management (RJS)
  4. Email Report Server
  5. Email Report Server locks up during mailing of a report using SMTP

Email Report Server locks up during mailing of a report using SMTP

Problem:

Email Report Server seems to lock up during the mailing of a report when using SMTP connectivity.

Solution:

Make sure the user has at least version 1.0.9 of the RJS SMTP Email API loaded on the PC.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: December 10, 2016
+1 800-328-1000
info@helpsystems.com
Cybersecurity
Compliance & Audit Reporting
IT Operations Management
IT Infrastructure Monitoring
Business Intelligence
Document & Forms Management

Copyright © 2018 HelpSystems