Problem:

I switched from MAPI email system (GroupWise) to SMTP and now they are getting error related to bad email address.
 

Solution:

The user had configured the Email Report Server to use the descritve names shown inthe Groupwise address book.  SMTP does not reference the Groupwise address book.
 
Resolution:  The user needs to change the email addresses in the Email Report Server table to actual internet-style email addresses.
 
For Example:
"John Doe" needs to be "JohnDoe@test.com".
 

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Last Modified On: December 10, 2016