Problem

Fax Mail Subject: test (RPTID:000000005)
 
FaxPress Plus Server returned the following error:
 
Conversion failed (9905)
Fax Recipient Information:
Name: RJS
Voice Phone Number: 9528983038
Company Name: RJS Software Systems
Fax Number: 9528981781

Solution

Make sure you can open the PDF document on the fax server.
 
If the customer has a FaxPress Premier/Enterprise the PDF should be created in C:\Castelle\NS\spool
 
Ensure that automatic updates for Adobe Acrobat Reader are disabled.

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Last Modified On: December 10, 2016