Problem:

 
When you use MERGELETTERPRINT to run FTPRUNPC and automatically print the document after a merge completes, you get the following error in the job log:
                       Additional Message Information                         
                                                                         
Message ID . . . . . . :   CPF9898       Severity . . . . . . . :   40         
Message type . . . . . :   Escape                                              
Date sent  . . . . . . :   06/25/02      Time sent  . . . . . . :   15:24:49   
Message . . . . :   FTP Command Error: 500 MS Word OLE error: 4605 This method or property is not available because the current mail merge main document has no merge.                                                                
Cause . . . . . :   This message is used by application programs as a general escape message.                                  
 
The File > Save As dialog box also displays in Microsoft Word.
 

Solution:

  1. If there was a hardware change to the PC, Microsoft Word needs to be activated. Perform a merge manually through Microsoft Word to do so.
  2. Make sure the template that you are trying to open is set up as a letter mail merge document. 
 

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Last Modified On: December 10, 2016