Problem:

 
When you use MERGELETTERPRINT to run FTPRUNPC and automatically print the document after a merge completes, you get the following error in the job log:
         Additional Message Information                         
                                                                         
Message ID . . . . . . :   CPF9898       Severity . . .  . . . . :   40         
Message type . . . . . :   Escape                                              
Date sent  . . . . . . :   06/25/02      Time sent  . . . . . . :   16:18:05   
                                                                          
Message . . . . :   FTP Command Error: 500 MS Word OLE  error: 5216 There is a  
printer error..                                                              
Cause . . . . . :   This message is used by application  programs as a general  
escape message.                                                                                                                    
 
The File > Save As dialog box also displays in Microsoft Word. 
 

Solution:

The printer name in FTPRUNPC is invalid. To find the correct printer name to use:
  1. In Microsoft Word, go to File > Print.
  2. For the printer to use, make sure you copy the printer name exactly how it displays on this screen.

    Note: Printer names are case sensitive.

  3. Make sure you are using the following syntax in FTPRUNPC, substituting your printer name for HP LaserJet 4000:

    RJSFTP/FTPRUNPC RMTSYS(&RTNIP)CMD('MERGELETTERPRINT~C:\TEMP\MERGE1.DOT~C:\TEMP\MERGE1.TXT~HP Laserjet 4000') OPTION(*WORDOLE)


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Last Modified On: December 10, 2016