Problem:

Getting an automation error (-2147023067) when launching Microsoft Word or Excel from iSeries Office Integrator.
 
Sample Job Log
 
The errors occurred while running PC command.
 
The job log is as follows: 
 
CODOKY                                                                  
CODOKY                                                                  
CODOKY                                                                  
Object FTPCMD in QTEMP type *FILE not found.                            
File FTPCMD created in library QTEMP.                                   
Member FTP added to file FTPCMD in QTEMP.                               
Object FTPLOG in QTEMP type *FILE not found.                            
File FTPLOG created in library QTEMP.                                   
Member FTPLOG added to file FTPLOG in QTEMP.                            
PC Commands Completed.                                                  
PC Command Error: 500 MS Word OLE error: -2147023067 Automation error.  
Errors occurred while running PC command.       
 

Solution:

The error is caused by a mismatched version of OLEPRO32.DLL or OLEAUT32.DLL.  RJS recommends a reinstall of Microsoft Word to fix the issue with either DLL.
 
Note: This problem was not introduced by RJS Software. 

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Last Modified On: December 10, 2016