Note: The following troubleshooting techniques rely on the QTEMP library on the iSeries. When an error message displays on the PC, leave it open. This keeps the connection open so that the files in the QTEMP library persist. QTEMP is cleared when that job ends.
 
To see what commands and responses are being passed between the RJSOFFICE library and the iSeries Office Integrator PC Component, look at the following two files in the QTEMP library:
DSPF FILE(QTEMP/FPTCMD)DSPF FILE(QTEMP/FPTLOG)
-or-
 
To view all jobs for a user, including all FTP connections that have been made with that profile, run the WRKOBJLCK command for that user:
WRKOBJLCK OBJ(USER)  OBJTYPE(*USRPRF)

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: December 10, 2016