This document outlines the steps to Activate, Verify, Appy a Demo, and Transfer Document Management IBM i product licenses.

Applying a License

  1. On the IBM i command line, type CALL QCMD and press Enter.

    This will give you a longer command line on which to paste the licensing info described below.

  2. Copy the PRDSEC command in the licensing email received from Helpsystems. See the sample licensing email below with the command to copy in red:

    ----------sample email----------------------------

    Serial# 1000000 Model# M4A LPAR# 1
    ********************************************************
    S/N:1000000 M#:M4A LPAR:1 Exp:00/00/0000

    *INSTRUCTIONS* - Copy and paste the access code to a 5250 command line and press Enter to apply the code.
    On the IBM i command line type CALL QCMD and press Enter to show a multi-line command line.

    Product Name: PRODUCT NAME (you will copy this command)
    LIBRARYNAME/PRDSEC DTAARA(LIBRARYNAME) DTALIB(LIBRARYNAME) SECURITY('1710A0E000003D0D200DE0D0810110A0110001901080100000')
    (notice LIBRARYNAME is the name of the library that corresponds to the product you are licensing)

    Email: [email protected]
    Tel: (952) 933-0609
    --------------------------------------------------
  3. On the IBM i command line, paste the command copied from the email and press Enter.

    The product is now licensed on the IBM i.

Verifying an Existing License

  1. On the IBM i command line, type LIBRARYNAME/PRDINFO (where LIBRARYNAME is the name of the library that corresponds to the product you are licensing—see the table below) and press Enter to view your OS/400 level, model, serial and LPAR numbers. They will display at the bottom of your screen, in the format:

    OS/400 Level: ___ Model: ___ Serial#: _______ LPAR: ____.

    (copy these values into an email.

  2. On the IBM i command line, type DSPDTAARA LIBRARYNAME/LIBRARYNAME (where LIBRARYNAME is the name of the library that corresponds to the product you are licensing—see the table below) and press Enter to display your current license. (copy this value to the email along with the information from step 1)

    PRODUCT NAME LIBRARY NAME
    Batch Report Server RJSBCH
    DataExport RJSEXPORT
    Domino Report Server RJSDOM
    Email Report Server RJSERS
    Enterprise Fax RJSERS
    iEncrypt RJS7ZIP
    iForms RJSIFORMS
    IFS Tools RJSIFSTOOL
    iSeries Office Integrator RJSOFFICE
    iSeries PDF & TIFF Utilities RJSPDFTIFF
    iSeries Report Converters RJSCONVERT
    PCL to PDF Converter RJSPCLPDF
    POP/400 Email Retrieval API RJSPOP3
    Report Splitter RJSSPLIT
    RPG2SQL Integrator RJSRPGSQL
    SMTP/400 Email Send API RJSSMTP
    Webdocs for IBM i RJSIMAGE
    Winspool WINSPOOL
    Winspool Batch Report Server WINSPOOL
    Winspool Electronic Forms Print Server WINSPOOL
    Winspool Email Report Server WINSPOOL

     

  3. Send the email to the Helpsystems license team at [email protected] with the above information. Be sure to include your name and the name of your company.

Requesting a Demo/Disaster Recovery/Temporary License

You can request temporary licenses for demo and disaster recovery purposes, or by arrangement.

Your active maintenance provides 60-days for temporary access codes per year for testing and disaster recovery purposes.

Please send your IBM i Serial/Model/LPAR information to [email protected] and the number of days required (30, 60 or other increment).

To verify the Serial/Model/LPAR information you may run the PRDINFO command on any of the installed Document Management libraries, Example WINSPOOL/PRDINFO.

If you need any technical assistance, please contact Helpsystems Document Management Support at [email protected] or 952-933-0609.

Find the the serial, model and LPAR numbers for the system you want to license.

  1. If you have already installed PRODUCT NAME, use the Verifying an Existing License, Step 1 instructions above.

    Otherwise:

  2. Issue the command DSPSYSVAL and press F4 to prompt. You will see the following:

    • The System Value parameter QMODEL = the model number.

    • The System Value Parameter QSRLNBR = the serial number.

    • The System Value Parameter QPRCFEAT = the processor code.

Transferring Licenses

Document Management IBM i products are based on your system Serial/Model/LPAR information. If any of the three criteria change, new licensing would be required.

Hardware Change Request Form: https://www.helpsystems.com/landing/hardware-change-form

Note: The products listed in the Product / Library table above are include on the HelpSystems Hardware change form drop down list.

To verify your new system Serial/Model/LPAR information you can run the PRDINFO command with any of the installed libraries, Example RJSIMAGE/PRDINFO.

If you need any technical assistance, please contact Helpsystems Document Management Support at [email protected] or 952-933-0609.


Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: July 16, 2020